Privacy Policy

COCOSHOES ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.cocoshoesshop.com] ("Site"). By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, mailing address, phone number.
Account Details: Username, password, and other identifiers.
Payment Information: Credit/debit card details (processed securely via our payment processor).
Demographic Information: Date of birth, gender, preferences.
Technical Data: IP address, browser type, operating system, device information, browsing behavior.
Location Information: Geolocation data if enabled on your device.
Usage Data: Pages visited, time spent on the Site, links clicked.
Marketing Preferences: Your choices regarding receiving marketing communications.
Other Information: Any other information you provide directly or indirectly through your interactions with our Site, customer service, or social media platforms.

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders.
Communicate with you about your orders, account, or customer service inquiries.
Send you marketing communications, promotions, and newsletters (you can opt-out at any time).
Improve our Site, products, and services.
Personalize your shopping experience.
Detect and prevent fraudulent transactions and other illegal activities.
Comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We may share your personal information with:

Service Providers: Third-party vendors who assist us in operating our Site, processing payments, delivering orders, and providing customer service.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Legal Requirements: When required by law or to protect our rights, we may disclose your information to law enforcement or other authorities.
With Your Consent: We may share your information with other parties if you give us explicit consent to do so.

We do not sell your personal information to third parties.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Opt-Out: Opt-out of receiving marketing communications from us.
Do Not Track: Our Site does not respond to "Do Not Track" signals.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, disabling cookies may affect the functionality of our Site.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the "Effective Date" at the top of this page.